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What are the payment options available on eShopPunjab.com?

We support the following payment options:

  • Cash On Delivery
  • Credit card
  • Debit card
  • Net Banking
  • Paypal

All credit card and net banking transactions are processed over a secure encrypted connection.


What is the process for Cash On Delivery (COD) purchase?

When you make a purchase using the COD option, your product will be booked. Our Customer Care Expert will call to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, please contact us to confirm the purchase within 24 hours of making the purchase. Failing to confirm the purchase will lead to cancellation.


Is there a purchase limit for a Cash On Delivery purchase?

Yes, Cash On Delivery option is available on purchases up to a limit of Rs.10,000, beyond which purchases can only be made using Netbanking or Creditcard.


Is there a charge for Cash on Delivery purchases?

There is a non-refundable convenience charge of Rs. 100 levied on Cash on Delivery purchases. However, in case of prepaid orders these charges don't apply.

What are the Terms and Conditions for Cash On Delivery (CoD) Order?

  • Cash On Delivery orders will be booked only if your pin code is serviceable for CoD by our Courier Partners. The maximum order value for a CoD payment is Rs. 20,000.
  • Note: Only cash payments will be accepted while delivering the order under the CoD format. Demand Draft/ Cheques will not be accepted for orders booked under the CoD method of payment.

What should I do if my payment fails?

In case of payment failure, please retry ensuring:

  • Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
  • Your Internet connection is not disrupted in the process

If your account has been debited after a payment failure, it will be rolled back within 7 working days. You can get in touch with us with your Order number or email us on info@eshoppunjab.com for any clarifications

Why Paypal payment fails in India?

Paypal does not now support payment transactions in or from INDIA, it only Support for payment from outside INDIA.

Indian banks Are available for Netbanking