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Returns policy

 

Published 26/08/2012    |    Updated 28/09/2012 

What is the online store returns policy?

If you are not satisfied with your purchase, you may return it to us within 1 weeks of receipt in unworn / unused condition for a full refund or exchange. Please use the returns form on the reverse of the sales slip when returning items to us.

Returns address :

Manku Systems

Ground Floor , Bhamra Complex 
Khera Road, Phagwara - 144 401
Punjab, INDIA

Please note that custom printed merchandise cannot be exchanged or refunded.

Following shall not be eligible for return or replacement -

 

• Damages due to misuse of product;

• Incidental damage due to malfunctioning of product;

• Any consumable item which has been used or installed;

• Products with tampered or missing serial / UPC numbers;

• Digital products and services (Flyte music downloads);

• Any damage / defect which are not covered under the manufacturer's warranty;

• Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered;

 

How long will it take to process my cancellation request?


Once you request the cancellation of item(s) in your order, it will take Flipkart a maximum of 2-3 business days to cancel the order and initiate refund. You will be notified of the same.
However, if you opt for having the money transferred back to the source of transaction, it may take upto 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by eshopunjab.

 

 

Should you have any queries regarding a return then please email or call us.

We want you to feel confident about shopping with us. If you have a problem, or are unhappy with your purchase, then we will put the matter right.